ASSOCIATE MANAGER AVIATION SERVICES  
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Job ID AVT-AM
Position ASSOCIATE MANAGER AVIATION SERVICES
Division Aviation & Aerospace
Location Mumbai
Desired Candidate Profile
Roles and Responsibilities
  • To deploy manpower & ensure its maximum utilisation. To have regular Interaction with OEM, customers and Principals.
  • To support to customers and technicians for trouble shooting on technical issues & implement service bulletin.
  • To handle AMC & Warranty Management. To look after on call service support. To impart training of staff and customers on new unit.
  • To support in execution of the Project. To assist in preparing Tender documents & Service Proposals (AMC).
  • To be responsible for ensuring that OSHA (Occupational Safety & Health Act) standards and compliance of safety policies are complied with. To ensure redressed of customer complaints & do analysis of the same. To retain & serve existing customers.
  • To ensure ISO compliance of customer service department. To ensures timely completion of the planned maintenance visits by technicians. To provide functional support.
  • To create MIS Report. To support for commissioning & installation. To provide Service Support to customer as per AMC requirements.
  • To comply with the ISO procedures, standard, deadlines & company policies. To interact (with) & support to other station in charges for technical issues. To be accountable for the performance of the team & technicians.
  • To be responsible for technician timesheet validation prior to payroll. To manage planning, accounting and maintaining of spares for warranty machines. To do payment follow-ups from defaulters in service

Please fill up the following form with your information and attach your resume.

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